International Shipping and Payments
International shipping, Payments and Delivery.
Do you ship outside of India and Delivery timelines?
All orders are shipped from Joey & Pooh – India.
Shipping rates vary depending on the product’s weight, volume, and destination.
For any queries, WhatsApp us at +91-8291471177 — we’ll be happy to assist you.
All products are made to order and take about 15 working days to craft.
Items marked as “Ready to Ship” are dispatched within 2–4 business days and delivered within 4–5 working days after dispatch.
We’ve partnered with trusted logistics providers like DHL, Aramex, FedEx, and others to ensure reliable worldwide delivery.
Delays & Refunds
In case of unforeseen delays (natural causes, pandemic, courier or technical reasons) extending up to 30–45 business days, a 10% deduction (bank/card processing charges) will apply, and the remaining amount will be refunded.
Refunds may take 15–30 days to process.
If international shipping charges are not applied at checkout due to a technical error, our team will contact you to complete the payment. Failure to pay will result in a 10% deduction (bank/card charges) and a refund within 15–30 days.
Please note: Customs duties, import taxes, or brokerage fees (if applicable) are the buyer’s responsibility as per the destination country’s regulations.