Joey & Pooh Gift Card

Shipping & Delivery – FAQs

We’re always happy to assist you!

📧 assistance@joeyandpooh.com, joeyandpooh@gmail.com

💬 WhatsApp: +91-8291471177

📦 Do you ship within India?

Yes! We offer free shipping across India and Cash on Delivery (COD).

• Ready-to-Ship: Delivered within 5–10 business days.

• Made-to-Order: Delivered within 15–20 business days.

  We ship through Delhivery, Blue Dart, and DTDC.

  Track your order at www.delhivery.com.

🌍 Do you ship internationally?

Absolutely — we ship worldwide.

• Ready-to-Ship: Delivered within 5–10 business days.

• Made-to-Order: Delivered within 15–20 business days.

  We partner with DHL, Aramex, FedEx, and other reliable couriers.

Please note:

• Customs duties, taxes, or brokerage fees (if applicable) are the buyer’s responsibility.

• In case of delays due to natural, courier, or technical reasons, a 10% deduction (bank/card charges) applies, and refunds take 15–30 business days.

💳 What payment options do you accept?

We offer secure payments via Razorpay for all major cards — Visa, MasterCard, Amex, Credit & Debit.

For direct WhatsApp orders, we also accept Google Pay, payment links, and Internet Banking.

📩 How will I know if my order is confirmed and shipped?

You’ll receive an email or WhatsApp confirmation once your order is placed.

For COD orders, our team may reach out before dispatch.

Once shipped, tracking details will be shared with you for easy updates.

⏰ What are the delivery timelines?

• Within India: 5–10 days (Ready-to-Ship) | 15–20 days (Made-to-Order)

• International: 5–10 days (Ready-to-Ship) | 15–20 days (Made-to-Order)

  Delivery times may vary depending on your location, courier, and national holidays.

🚚 What if I live in an outlier location?

If your address is outside our logistics coverage area, our team will contact you to arrange an alternative delivery solution.

📞 Need Help?

We’re always happy to assist you!

📧 assistance@joeyandpooh.com, joeyandpooh@gmail.com

💬 WhatsApp: +91-8291471177