Shipping & Delivery
Shipping & Delivery – FAQs
We’re always happy to assist you!
⏰ What are the delivery timelines?
- Made-to-Order items - up to 12 business days.
- Ready-to-Ship items - between 5 and 7 business days.
WhatsApp us on - +91 8291471177 to speak to our customer support for faster deliveries or COD order enquiries.
💳 What payment options do you accept?
We offer secure payments via Razorpay for all major cards — Visa, MasterCard, Amex, Credit & Debit.
For direct WhatsApp orders, we also accept Google Pay, payment links, and Internet Banking.
📩 How will I know if my order is confirmed and shipped?
You’ll receive an email or WhatsApp confirmation once your order is placed.
For COD orders, our team may reach out before dispatch.
Once shipped, tracking details will be shared with you for easy updates.
🚚 What if I live in an outlier location?
If your address is outside our logistics coverage area, our team will contact you to arrange an alternative delivery solution.
📞 Need Help?
We’re always happy to assist you!
📧 assistance@joeyandpooh.com, joeyandpooh@gmail.com
💬 WhatsApp: +91-8291471177